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Definitions

In these Terms and Conditions any reference to 'we', 'us' or 'our' relates to Horsebox Supplies. 'You' or 'your' refers to any customers purchasing goods from Horsebox Supplies

Applications
These Terms and Conditions shall apply to every sale of goods by Horsebox Supplies to any of its customers to the exclusion of any other written terms and conditions not specifically agreed to in wirting by ourselves.

Payment
Unless a crecit account has been opened and confirmed in writing, all goods are supplied on a payment with order basis. You can make payment by cheque, bacs or via a debit/credit card subject to authorisation. Where credit facilities have been agreed, payment must be made no later than the 7th day of the month following the invoice date. For example, for invoices dated May, payment should be received by us no later than 7th June.

Returned Cheques
Any cheques returned by your bank to be represented or marked 'refer to drawer' incur a £35.00 surcharge each time.

Placing Orders
Office hours are Monday - Friday between 9am and 5pm. All orders can be placed by either:
Telephone: 01482 225474
Fax: 01482 325250
Mobile: 0788 788 50 53
Email: sales@horseboxsupplies.com
Please note that we have a 14:00 deadline for same day despatch and next working day delivery Monday - Friday. All orders placed after this time will be processed and despatched the next working day.

Shortages
Notification of any shortage/damaged goods must be made in writing within 3 days of receipt of goods.

Retention of Title
Ownership of goods is not transferred until all monies owing to Horsebox Supplies, either for these or any other goods, or on any other account, have been paid in full. At any time pending such payment in full, Horsebox Supplies debt recover agent may enter the customer's premises to repossess the goods or any of them, subject however (unless the cusomter is in default of his contractual obligations or has become insolvent) to giving reasonable notice of our intention to do so. Not withstanding the foregoing, the risk shall pass to the customer forthwith upon delivery.

Cancellation
To comply with current customer legislation, any order for goods from us can be cancelled at any time up to seven working days after delivery provided Horsebox Supplies are notified in writing within this time.
Where goods have already been dispatched, the customer is responsible for their return to
Horsebox Supplies in good condition within 30 days of the cancellation notice. After cancellation Horsebox Supplies will make a refund within 30 days to the customer of any monies paid relating to the order excluding carriage.

Returns
Where goods are to be returned for whatever reason, you should contact us to obtain a returns reference number. Without this we are unable to arrange a credit or exchange for any goods returned.

Product Suitability
Horsebox Supplies cannot be responsible for any liability arising from misuse or incorrect fitting of any product supplied. In particular, the fitting of wheel trims in no way reduces the responsibility of the vehicle operator and driver to ensure wheel nuts are securely fitted. With regards to fiberglass products, any disputes must be brought to our attention before final finish so they can be rectified. Once vehicle has been final finished, claims put forward after this regarding faults with the fiberglass must be taken up with final finishers.

Governing Law
In the event of any dispute in connection with the sale of goods, such shall be determined by English Court of Law to whose jurisdiction both parties hereby submit.

Please contact us on 01482 225474, Monday - Friday between 9am and 5pm
should you have any queries.